Whether you’re in an entry-level position or you own your own business, there are important concepts that you should integrate into your working life. As well as increasing your value in the job market, it also enhances your worth to your current employer. In this article, Chris covers the top five tips for being a kick-ass employee.

Making sure you’re properly paid for your work is one of the biggest challenges for a web freelancer or small business owner. In this article, Chris describes seven danger zones where you could potentially lose money, and explains how to avoid doing so.

Web design agencies are particularly susceptible to growing pains: if you don’t watch out your costs can rise faster than your revenue. In this article, Sandy offers some great tips to keep your agency’s margins healthy as you grow.

Legal eagle, Chris Gatewood explains how to eliminate your working life of bad payers. He provides a six-step checklist when devising a standard service agreement, plus some extra tips for countering any objections. Now you can clear your client list of deadbeat debtors forever!

In the immortal words of Kermit, it’s not easy being green—but there are ways you can do your bit for the environment. Here, Matt offers ten commonsense ways to reduce your carbon footprint ... and your energy bill.

Did your last project feel like a three-ring circus? Maybe the project was the problem! Finding good projects is a project manager's first challenge, and in this step-by-step tutorial, Meri explains how to find projects, assess them, and get to know the different people involved, before walking through the process of project initiation. Along the way, she introduces tools and best practices that will help you make a success of your next project.

It's that time of year! Business owners and operators, coders and designers, grab your pens and start listing your new year's resolutions. Miles has ten practical ideas to get you started -- but the sky's the limit!

If you've been toying with the idea of outsourcing work, now's the time to take the plunge! In this detailed primer, Brendon walks us through the process of hiring and working with freelance staff -- from defining your own needs, to tips and tricks for successful contractor management.

Who loves client complaints? You should! In this groundbreaking article, Brendon explains the true value of client complaints and, with his step-by-step guide to complaint resolution, shows you how to make complaining clients a part of your competitive edge.

As web clients expect complete, professional solutions - not just static web sites - your ability to control web projects (if not the universe) is vital. You might be sought after for your technical brilliance, but are your project management skills up to the challenge of delivering what clients want? Here, Meri shows you the basics, and gives you the tools to control the phases of a project, prepare contingencies, manage client expectations, and effectively hand over the finished product.