Great client service goes way beyond that practiced smile, it’s a far more holistic approach to just about everything you do. In this article Miles outlines 5 ways you can provide great service and attract loyal clients.

An ounce of planning's worth a pound of cure. In this sample chapter from The Principles of Successful Freelancing, Miles Burke shows us some of the questions you'll need to answer before you embark on your freelancing career.

Young people with ambition strive to make their mark on the Web, but many great potential start-ups never take wing because of the challenges facing young entrepreneurs. Here, Akash outlines eight invaluable tips for young entrepreneurs.

Whether your small business is struggling or a success, Brendon's hard-won tips and tricks will give you immediate access to more clients. This complete guide introduces the full gamut of marketing tactics before showing you how to pull them together into practical, measurable, results-focused strategies.

Sick of the commute? Tired of working for The Man? Want to establish your own freelance consultancy? Here's the kick-start you've been waiting for! Neil and Jarvis help you assess whether you're cut out to run your own business, and show you how to recognize, understand, and address risk. Finally, they provide an all-points primer to help you set up a functional home office that supports your creativity *and* your bottom line.

Too many business plans end up sitting on shelves, collecting dust. In this step by step guide, Andrew shows how to write a valuable plan that actually guides your business to success! If you're serious about your future, don't miss it.

As the job market becomes more competitive, you may consider official qualifications. But, beware! IT certification isn't all it's cracked up to be. Andy helps prepare you for the realities of further education with this detailed discussion of the facts.

Whether you're launching your own freelance business, or looking to make your small Web design firm more of a success, these sample chapters from Brendon's Web Design Business Kit provide invaluable advice. A must-read if you're serious about your business future.

Thinking of starting a freelance or small Web design business? Which will you choose? How will you gauge your success? And where can you go for advice? Chapter 1 answers these questions and more!

Never made a cold call? David explains the importance and value of cold calls, debunking myths and providing tips in this handy guide to cold calling.