Making sure you’re properly paid for your work is one of the biggest challenges for a web freelancer or small business owner. In this article, Chris describes seven danger zones where you could potentially lose money, and explains how to avoid doing so.

Web design agencies are particularly susceptible to growing pains: if you don’t watch out your costs can rise faster than your revenue. In this article, Sandy offers some great tips to keep your agency’s margins healthy as you grow.

Great client service goes way beyond that practiced smile, it’s a far more holistic approach to just about everything you do. In this article Miles outlines 5 ways you can provide great service and attract loyal clients.

Legal eagle, Chris Gatewood explains how to eliminate your working life of bad payers. He provides a six-step checklist when devising a standard service agreement, plus some extra tips for countering any objections. Now you can clear your client list of deadbeat debtors forever!