Achieve Results With Banner Exchange

A Campaign to Attract an Audience

This is where it becomes tricky! If you want to attract a particular audience, you need to ensure that the exchange you use provides you with the tools to reach your goal. These might include:

1. Targeting Profiles

   One site’s targeting requirements might be totally different than another’s; while one site owner might need to concentrate on surfers using particular combinations of software, another may require a precise combination of time, affinity for technology, and Web access speed in order to ensure the effective promotion of their product.

   So, if your target audience consists of office users from San Diego (CA) and is most susceptible to your offer between 10 and 12 a.m. on business days (your product is pizza delivery across San Diego), make sure that you can create exactly that combination of restrictions using the banner exchange you’ve chosen. If you’re aiming at WebTV users in the European Union with an affinity for a particular technology, double-check that one combination of restrictions can be set to cut cleanly across all the others.

   Don’t ever settle for less than perfect targeting. Remember that every untargeted impression is your loss, and the absence of even just a single option you need in a profile will increase the number of untargeted impressions dramatically. If you target Web surfers from San Diego and decide to settle for “California-only”, get ready for a conversion drop by something like 8 to 10 times your average. Think twice about whether you really want to take that package!

   To sum up, almost any business will need to combine at least 3 or 4 different limitations in a single targeting profile in order to pinpoint a given target audience effectively.

2. Multiple Ads and Targeting Profiles

   The target audience for any site is far from uniform, so more than one ad is usually needed to catch the attention of as many audience members as possible.

   If you own a site devoted to freeware, make as many banners as you have subsections to your site, pinpoint particulars cleanly in each respective ad (e.g. the categories “*nix mail clients”, “Free Mac games” and “MS Windows drivers” can belong to the same site, but attract very different audiences. Each of these visitor types is much more likely to react to a relevant ad, rather than to a generic “Best free downloads” banner).

   Set a specific profile for each ad, launch each sub-campaign simultaneously, and compare the results to those you achieved for single generic ads. If there’s no dramatic improvement, rethink your targeting limitations.

3. Multiple Target URLs

   Many visitors become annoyed quickly if something promised on an ad is not delivered by the very first page they hit on your site.
   
   If you use the start of a joke to attract visitors, they should see the punchline to that very joke when they reach your site. If you advertise some “special offer”, that very offer should greet users immediately they reach your site.
   
   And if such banners advertise the same site, they must have two different destination URLs, so make sure the exchange you use allows you to use on banners multiple links that may differ from the URL you provided upon registration.

4. Interactive Ad Formats

   Pay attention to the ad formats you use. The more interactive your ad is, the more effect it will have. Plain *.gif ads might still be good for branding, but to get a higher conversion, think about multi-click flash ads, working cgi-forms and useable menus and scrollbars in html banners… Don’t forget to double-check that such ads are indeed supported by the exchange you use.

5. Evaluation

   Plan ahead and identify exactly how you’re going to track your campaign results. The clickthrough rate of an ad has very little in common with an actual increase in audience size, so some post-click analysis will be required to measure each campaign’s efficiency.

   I’ve recently been involved with an ad campaign in which one banner had a clickthrough rate that was 5 times better than another banner, but had a conversion ratio about 20 times lower than its less clickable counterpart. Thus, the banner with low clickthrough rate was in fact 4 times more effective in terms of the campaign’s actual goal.

   It’s always advisable to choose a network that has some built-in post-click analyzer (some of them do); otherwise, it’s always a pain to try to correlate clicks with subsequent visitor actions. Action-based analysis is the only available way to move from clickthrough rate- to return on investment-based monitoring.

General Guidelines

Once you’re confident that the exchange you’ve chosen provides you with all the controls you need, there are just a very few easy, but extremely important things that will mean the difference between success and failure:

• Keep your goal in mind when you’re choosing actual ads -- the ad itself is an additional targeting mechanism. An ad that clearly states your expectations (i.e. if you need subscriptions, it says “subscribe”; if you look for a purchase, it says “buy”, etc.) will generate better traffic. Granted, the clickthrough rate for such ads will be low, but, in the end, they’ll have much higher conversion rates and better results than will more “generalized” ads.
• Keep tracking your campaign. Keep evaluating ads and profiles against each other. Continue to tweak it a little now and then to ensure optimum performance. And always keep your goal in mind.
• Keep improving your site. Your campaign’s success depends as much (if not more) on your site layout, navigation, content, updates etc. than on ads or the promotion techniques you used.

Nowadays, exchanges require attention, planning and thought on your part in order to become effective -- much more attention than it takes to paste two lines of code into your site and then just sit back waiting for a miracle.

In modern Web business, miracles don’t just “happen”. They may occur, but only if you make them! And a modern, thoughtfully created and well-supported exchange can aid you greatly.